Effective date: January 1, 2026 | BRANDEFENSE, 200 South Biscayne Boulevard, Suite 2500, Miami, FL 33131, US
These Terms of Service govern your access to and use of getbrandefense.com and the BRANDEFENSE brand protection platform. By accessing our website or using our services, you agree to these terms. If you do not agree, do not use our services.
"BRANDEFENSE," "we," "us," and "our" refer to BRANDEFENSE and its subsidiaries. "Services" means the BRANDEFENSE platform, website, and any related tools or content we provide. "Customer" or "you" refers to the individual or organization accessing the Services.
You must be at least 18 years old and authorized to enter into binding agreements on behalf of any organization you represent to use our Services. By accepting these Terms, you confirm that you meet these requirements.
The BRANDEFENSE platform is licensed to you for brand protection purposes only. You may use the Services to monitor threats to brands you own or are authorized to protect, initiate takedown requests on behalf of authorized rights holders, and generate compliance and audit reports related to your brand protection activities.
You may not use the Services to monitor competitors' brands without authorization, generate false or misleading takedown requests, circumvent any technical protection measures, or resell or sublicense access to the platform without a written agreement with BRANDEFENSE.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at [email protected] if you become aware of any unauthorized use of your account.
The BRANDEFENSE platform, including its software, algorithms, threat intelligence models, and documentation, is our proprietary property. Your subscription grants you a limited, non-exclusive, non-transferable right to use the platform for the purposes described in these Terms. Nothing in these Terms transfers ownership of any intellectual property to you.
Data you submit to the platform for monitoring purposes remains your property. You grant BRANDEFENSE a limited license to process that data solely to provide the Services.
Our handling of personal data is governed by our Privacy Policy. By using the Services, you acknowledge and agree to the data practices described in that policy.
Platform subscriptions are billed as described in your order agreement. Fees are due as invoiced and are non-refundable except as required by applicable law or as explicitly stated in your order. We reserve the right to suspend access for accounts with overdue payments after providing written notice.
The Services are provided "as is" and "as available." BRANDEFENSE does not warrant that the Services will be uninterrupted, error-free, or complete in detecting every brand threat. Threat detection is probabilistic — no system catches everything. We are not liable for threats that are not detected or for the outcomes of takedown requests filed through the platform.
To the maximum extent permitted by applicable law, BRANDEFENSE's total liability for any claim arising under these Terms shall not exceed the fees paid by you in the 12 months preceding the claim. In no event shall BRANDEFENSE be liable for indirect, incidental, consequential, or punitive damages.
You agree to indemnify and hold harmless BRANDEFENSE from any claims, damages, or expenses arising from your use of the Services in violation of these Terms, your submission of inaccurate information, or your violation of any third-party rights.
Either party may terminate a subscription by providing notice as specified in the order agreement. BRANDEFENSE may suspend or terminate access immediately for material violations of these Terms, including fraudulent use, unauthorized access attempts, or failure to pay. Upon termination, your right to access the platform ceases and we will retain your data for the period described in our Privacy Policy before deletion.
These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Miami-Dade County, Florida. The address for legal notices is: BRANDEFENSE, 200 South Biscayne Boulevard, Suite 2500, Miami, FL 33131, US.
We may update these Terms from time to time. We will notify active customers by email for material changes. Continued use of the Services after the effective date of any update constitutes acceptance of the revised Terms.
For questions about these Terms: